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Self-Assessment Checklists
Checklist Overview
Checklists are a practical tool for self-assessment and preparation of sales managers for Alakris Group solutions. They help ensure that all important aspects of sales and customer interaction are considered. Checklists are designed for different sales stages and customer segments.
Checklist: Meeting Preparation
Before the Meeting
- [ ] Studied the client's business model
- [ ] Understand key industry challenges
- [ ] Prepared relevant case studies
- [ ] Prepared ROI calculations
- [ ] Prepared presentation
- [ ] Prepared demonstration
- [ ] Identified potential objections
- [ ] Prepared objection responses
- [ ] Checked technical equipment
- [ ] Prepared participant contact information
Meeting with Franchising
- [ ] Studied network structure
- [ ] Understand scaling challenges
- [ ] Prepared examples for network business
- [ ] Prepared quality control solutions
- [ ] Prepared franchisee support information
Meeting with Retail
- [ ] Studied assortment and sales channels
- [ ] Understand inventory management challenges
- [ ] Prepared customer experience improvement examples
- [ ] Prepared personalization solutions
- [ ] Prepared POS integration information
Meeting with SMB
- [ ] Studied small business specifics
- [ ] Understand resource constraints
- [ ] Prepared flexible cooperation models
- [ ] Prepared automation solutions
- [ ] Prepared support information
Checklist: Meeting Conduct
Contact Establishment
- [ ] Introduced myself and company
- [ ] Explained meeting objective
- [ ] Established trust atmosphere
- [ ] Identified key participants
- [ ] Clarified client goals and expectations
Need Identification
- [ ] Asked open questions about business
- [ ] Learned about current challenges
- [ ] Identified pain points
- [ ] Understood client priorities
- [ ] Clarified success criteria
- [ ] Learned about budget constraints
- [ ] Identified decision timeline
Solution Presentation
- [ ] Connected solution to client problems
- [ ] Demonstrated specific examples
- [ ] Showed measurable results
- [ ] Demonstrated ROI potential
- [ ] Adapted to client segment
- [ ] Considered different decision maker interests
- [ ] Answered client questions
- [ ] Confirmed client understanding
Objection Handling
- [ ] Acknowledged objection validity
- [ ] Clarified objection details
- [ ] Proposed specific solution
- [ ] Provided practical examples
- [ ] Confirmed solution effectiveness
- [ ] Clarified remaining concerns
- [ ] Proposed additional proof
Meeting Closing
- [ ] Summarized key points
- [ ] Clarified next steps
- [ ] Agreed on timelines
- [ ] Confirmed interest
- [ ] Agreed on further communication
- [ ] Received feedback
Checklist: Franchising Sales
Business Understanding
- [ ] Understand network structure (number of locations, geography)
- [ ] Know main scaling challenges
- [ ] Understand process standardization problems
- [ ] Know quality control challenges
- [ ] Understand franchisee needs
Solution Presentation
- [ ] Present network management solutions
- [ ] Demonstrate process standardization
- [ ] Show real-time quality control
- [ ] Present franchisee support
- [ ] Demonstrate ROI for network business
Objection Handling
- [ ] Ready for complexity management objections
- [ ] Know how to respond to control concerns
- [ ] Prepared for franchisee support questions
- [ ] Ready for implementation cost objections
- [ ] Know how to show network payback
Checklist: Retail Sales
Business Understanding
- [ ] Understand sales channel structure
- [ ] Know assortment management problems
- [ ] Understand customer experience challenges
- [ ] Know inventory management problems
- [ ] Understand personalization needs
Solution Presentation
- [ ] Present assortment management solutions
- [ ] Demonstrate customer experience improvement
- [ ] Show inventory optimization
- [ ] Present personalized offers
- [ ] Demonstrate channel integration
Objection Handling
- [ ] Ready for implementation complexity objections
- [ ] Know how to respond to sales impact concerns
- [ ] Prepared for POS integration questions
- [ ] Ready for cost objections
- [ ] Know how to show retail ROI
Checklist: SMB Sales
Business Understanding
- [ ] Understand resource constraints
- [ ] Know limited staff problems
- [ ] Understand budget constraints
- [ ] Know limited IT infrastructure challenges
- [ ] Understand automation needs
Solution Presentation
- [ ] Present process automation solutions
- [ ] Demonstrate operation simplification
- [ ] Show solution accessibility
- [ ] Present support without IT department
- [ ] Demonstrate quick payback
Objection Handling
- [ ] Ready for cost objections
- [ ] Know how to respond to complexity concerns
- [ ] Prepared for support questions
- [ ] Ready for necessity objections
- [ ] Know how to show SMB value
Checklist: Deal Closing
Closing Preparation
- [ ] Verified client readiness for solution
- [ ] Confirmed budget and timelines
- [ ] Clarified selection criteria
- [ ] Prepared commercial proposal
- [ ] Prepared closing arguments
Urgency Creation
- [ ] Clarified budget cycle timelines
- [ ] Showed time limitations
- [ ] Demonstrated competitive advantage
- [ ] Highlighted seasonal factors
- [ ] Created motivation to act
Contract Conclusion
- [ ] Prepared all necessary documents
- [ ] Clarified cooperation terms
- [ ] Agreed on implementation plan
- [ ] Confirmed start timelines
- [ ] Identified responsible persons
- [ ] Agreed on further communication
Checklist: Post-Sale Support
First Weeks
- [ ] Organized meeting with client team
- [ ] Confirmed implementation plan understanding
- [ ] Assigned responsible persons
- [ ] Verified infrastructure readiness
- [ ] Confirmed timelines and stages
First Months
- [ ] Conducted regular meetings
- [ ] Monitored implementation progress
- [ ] Provided additional support
- [ ] Collected feedback
- [ ] Adjusted approach as needed
Long-term Support
- [ ] Organized regular result reviews
- [ ] Proposed additional opportunities
- [ ] Maintained client relationships
- [ ] Collected recommendations and feedback
- [ ] Researched expansion opportunities