Retail

Overview

Retail companies face unique challenges in the rapidly changing market. Alakris Group provides specialized solutions that help retailers automate processes, improve customer experience, and increase operational efficiency.

Key Retail Challenges

Assortment Management

• Product line optimization
• Demand forecasting
• Inventory management
• Purchase planning

Customer Experience

• Interaction personalization
• Customer retention
• Average check increase
• Loyalty management

Operational Efficiency

• Routine task automation
• Point of sale management
• Online and offline channel integration
• Efficiency analysis

Our Retail Solutions

Assortment Management

• AI-based demand forecasting
• Inventory optimization
• Automated purchasing
• Product effectiveness analysis

Personalization

• Recommendation systems
• Personalized offers
• Customer segmentation
• Dynamic pricing

Customer Management

• AI-powered CRM
• Loyalty programs
• Customer retention
• Communication management

Benefits for Retail

For Chain Retailers

• Process standardization
• Centralized management
• Operation automation
• Improved customer experience

For Independent Stores

• Access to enterprise features
• Routine task automation
• Growth tools
• Decision support

Implementation Examples

Case 1: Major Retail Chain

• 10+ stores
• Digital sales channel implementation
• 35% customer retention improvement
• Result: 25% sales increase

Case 2: F&B Chain

• 50 food service locations
• Order and delivery automation
• Personalized offers
• Result: 40% average check increase

POS System Integration

Our solutions easily integrate with:

• Existing POS systems
• Inventory management systems
• CRM systems
• Payment systems
• Delivery systems

Product Positioning

When working with retail companies, it's important to emphasize:

• Improved customer experience
• Increased operational efficiency
• Sales and average check growth
• Assortment management simplification
• Online and offline channel integration

Retail Problems and How We Solve Them

Main Pains of Retail Networks:

1. High Staff Costs

   • Need many employees: admins, managers, marketers, support
   • People make mistakes, get tired, leave
   • Service depends on human factor

2. Manual and Slow Processes

   • Customer waits for answers for hours
   • Tasks get lost
   • Can't scale quickly

3. Low Conversion and Weak Sales

   • Customers come in but don't buy
   • No personalization
   • No 24/7 lead processing

4. Customers Go to Competitors

   • No loyalty
   • No bonus programs
   • No repeat sales

5. Each Tool is a Separate System

   • App, website, CRM, email, advertising, analytics — all fragmented
   • Data not connected
   • Can't build a unified business picture
   • Massive efficiency loss

What We Give Retail Networks:

• AI concierge for customers (product selection, recommendations, upsell)
• Personalized offers and promotions
• App + loyalty system (accumulation, cashback)
• CRM + customer purchase analytics
• Marketing automation (mailings, segments, retargeting)
• Staff reduction in call centers / support
• End-to-end analytics — visibility of what works and what doesn't

Result:

• +20–40% repeat purchases
• +15–25% average check
• Savings of 2–5 employees per location
• Increased loyalty and retention

Our AI Agents for Retail

Our platform includes specialized AI agents:

• Concierge Agent — greets customers, answers questions
• Support Agent — handles requests
• Marketing Agent — creates promotions, campaigns, newsletters
• Sales Agent — drives to purchase
• Operations Agent — task automation
• SMM / SEO Agents — attract customers
• Analyst Agent — forecasting and analytics
• Custom Agents — any roles for business

Each agent works as a separate employee, they communicate with each other, remember the customer, and can complete tasks from start to finish.